MailOfMine - Analyzing Mail Messages for Mining Artful Collaborative Processes

Claudio Di Ciccio, Massimo Mecella, Monica Scannapieco, Diego Zardetto, Tiziana Catarci

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Abstract

Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called "knowledge workers". In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.
Original languageEnglish
Title of host publicationData-Driven Process Discovery and Analysis
Editors Karl Aberer, Ernesto Damiani, Tharam Dillon
Place of PublicationCampione d'Italia, Italy
PublisherSpringer
Pages55 - 81
ISBN (Print)978-3-642-34043-7
DOIs
Publication statusPublished - 1 Apr 2012

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