Measuring the affective pre-visit image of European cities using a nonverbal scale

Ilona Pezenka, Markus Leitenbauer, Karin Walter

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Abstract

Several authors suggest measuring both the cognitive and the affective image component. Still very few studies (e.g. Baloglu and McClearly 1999, Baloglu and Love 2005) incorporate both components in evaluating destination image. The study seeks to repair the shortcomings of destination image studies, which mainly concentrate on the cognitive attributes of destinations. It aims at developing a validated instrument to capture the affective component of destination image. Since traditional verbal scales are believed to be incapable of assessing the emotional nature of destination image sufficiently, pictorial stimuli are used instead.
Original languageEnglish
Title of host publicationConference Proceedings of the 2009 International Conference on the Development Trends of Tourism and Hospitality Industry & Education
Editors College of Hospitality & Tourism Management, Jinwen University of Science & Technology
Place of PublicationTaipei, Taiwan
PagesCD
Publication statusPublished - 1 Oct 2009

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 502040 Tourism research
  • 502020 Market research
  • 502
  • 502019 Marketing

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