Monitoring External and Internal Effects of TQM-Interventions in the Public Sector

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

Original language	English
Title of host publication	(1999): Proceedings of the International Conference on 'TQM and Human Factors', Linköping/Schweden 1999, Vol. I, pp. 529-534 1999
Publication status	Published - 1999

Cite this

@inproceedings{a2c8be1ac61b47a79ba93aa13be3fa36,

title = "Monitoring External and Internal Effects of TQM-Interventions in the Public Sector",

author = "Dieter Scharitzer",

year = "1999",

language = "English",

booktitle = "(1999): Proceedings of the International Conference on 'TQM and Human Factors', Link{\"o}ping/Schweden 1999, Vol. I, pp. 529-534 1999",

}