Online complaining: Motives, personality and evaluations of corporate responses

Sabine Einwiller, Wolfgang Weitzl

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

Original language	English
Title of host publication	Proceedings of the CCI Conference on Corporate Communication 2015
Editors	Corporate Communication International
Place of Publication	New York, NY
Publication status	Published - 1 Apr 2015

Austrian Classification of Fields of Science and Technology (ÖFOS)

@inproceedings{ad3de7f2d98e42c5a72af03094bb62c1,

title = "Online complaining: Motives, personality and evaluations of corporate responses",

author = "Sabine Einwiller and Wolfgang Weitzl",

year = "2015",

month = apr,

day = "1",

language = "English",

editor = "{Corporate Communication International}",

booktitle = "Proceedings of the CCI Conference on Corporate Communication 2015",

}