Positive Performance Implications of Frontline Employees' Racial Stigma

Katharina Dinhof; Janet Kleber; Sven Mikolon

doi:10.5465/AMBPP.2021.11048symposium

Positive Performance Implications of Frontline Employees' Racial Stigma

Katharina Dinhof
, Janet Kleber
, Sven Mikolon

Institute for Public Management and Governance

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

Abstract

Whereas most research focuses on the negative effects of stigma, this symposium will present research from 4 empirical projects that showcase both the negative and positive elements of stigmatized work and workers. The studies range both in terms of method (qualitative and quantitative) and sample (Covid-19 health care workers, impoverished newspaper vendors, sex workers, and workers with disabilities). We consider the theoretical advantages of taking this both/and approach, note the methodological opportunities of doing so, and discuss how future research on stigma can implement this holistic lens.

Original language	English
Title of host publication	Stigma as a Double-Edged Sword: Exploring Both The Positive and Negative Effects of Stigma at Work
Editors	Academy of Management Annual Meeting Proceedings
Place of Publication	Briarcliff Manor, NY
Pages	11048 - 11052
DOIs	https://doi.org/10.5465/AMBPP.2021.11048symposium
Publication status	Published - 2021

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Cite this

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title = "Positive Performance Implications of Frontline Employees' Racial Stigma",

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Positive Performance Implications of Frontline Employees' Racial Stigma. / Dinhof, Katharina; Kleber, Janet; Mikolon, Sven.
Stigma as a Double-Edged Sword: Exploring Both The Positive and Negative Effects of Stigma at Work. ed. / Academy of Management Annual Meeting Proceedings. Briarcliff Manor, NY, 2021. p. 11048 - 11052.

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

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