Seven Paradoxes of Business Process Management in a Hyper-Connected World

Daniel Beverungen; Joos Buijs; Jörg Becker; Claudio Di Ciccio; Wil M.P. van der Aalst; Christian Bartelheimer; Jan vom Brocke; Marco Comuzzi; Karsten Kraume; Henrik Leopold; Martin Matzner; Jan Mendling; Nadine Ogonek; Till Post; Manuel Resinas; Adela Del-Rio-Ortega; Marcello La Rosa; Flavia Santoro; Andreas Solti; Minseok Song; Armin Stein; Matthias Stierle; Verena Wolf

doi:10.1007/s12599-020-00646-z

Seven Paradoxes of Business Process Management in a Hyper-Connected World

Daniel Beverungen, Joos Buijs, Jörg Becker, Claudio Di Ciccio, Wil M.P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, Marco Comuzzi, Karsten Kraume, Henrik Leopold, Martin Matzner, Jan Mendling, Nadine Ogonek, Till Post, Manuel Resinas, Adela Del-Rio-Ortega, Marcello La Rosa, Flavia Santoro, Andreas Solti, Minseok SongArmin Stein, Matthias Stierle, Verena Wolf

Publication: Scientific journal › Journal article › peer-review

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Abstract

Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

Original language	English
Pages (from-to)	145 - 156
Journal	Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI)
Volume	63
Issue number	63
DOIs	https://doi.org/10.1007/s12599-020-00646-z
Publication status	Published - 2020

Austrian Classification of Fields of Science and Technology (ÖFOS)

502050 Business informatics

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Beverungen, D., Buijs, J., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Del-Rio-Ortega, A., La Rosa, M., Santoro, F., Solti, A., ... Wolf, V. (2020). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI), 63(63), 145 - 156. https://doi.org/10.1007/s12599-020-00646-z

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title = "Seven Paradoxes of Business Process Management in a Hyper-Connected World",

abstract = "Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.",

author = "Daniel Beverungen and Joos Buijs and J{\"o}rg Becker and {Di Ciccio}, Claudio and {van der Aalst}, {Wil M.P.} and Christian Bartelheimer and {vom Brocke}, Jan and Marco Comuzzi and Karsten Kraume and Henrik Leopold and Martin Matzner and Jan Mendling and Nadine Ogonek and Till Post and Manuel Resinas and Adela Del-Rio-Ortega and {La Rosa}, Marcello and Flavia Santoro and Andreas Solti and Minseok Song and Armin Stein and Matthias Stierle and Verena Wolf",

year = "2020",

doi = "10.1007/s12599-020-00646-z",

language = "English",

volume = "63",

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Beverungen, D, Buijs, J, Becker, J, Di Ciccio, C, van der Aalst, WMP, Bartelheimer, C, vom Brocke, J, Comuzzi, M, Kraume, K, Leopold, H, Matzner, M, Mendling, J, Ogonek, N, Post, T, Resinas, M, Del-Rio-Ortega, A, La Rosa, M, Santoro, F, Solti, A, Song, M, Stein, A, Stierle, M & Wolf, V 2020, 'Seven Paradoxes of Business Process Management in a Hyper-Connected World', Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI), vol. 63, no. 63, pp. 145 - 156. https://doi.org/10.1007/s12599-020-00646-z

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T1 - Seven Paradoxes of Business Process Management in a Hyper-Connected World

AU - Beverungen, Daniel

AU - Buijs, Joos

AU - Becker, Jörg

AU - Di Ciccio, Claudio

AU - van der Aalst, Wil M.P.

AU - Bartelheimer, Christian

AU - vom Brocke, Jan

AU - Comuzzi, Marco

AU - Kraume, Karsten

AU - Leopold, Henrik

AU - Matzner, Martin

AU - Mendling, Jan

AU - Ogonek, Nadine

AU - Post, Till

AU - Resinas, Manuel

AU - Del-Rio-Ortega, Adela

AU - La Rosa, Marcello

AU - Santoro, Flavia

AU - Solti, Andreas

AU - Song, Minseok

AU - Stein, Armin

AU - Stierle, Matthias

AU - Wolf, Verena

PY - 2020

Y1 - 2020

N2 - Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

AB - Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

U2 - 10.1007/s12599-020-00646-z

DO - 10.1007/s12599-020-00646-z

M3 - Journal article

SN - 2363-7005

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JO - Business and Information Systems Engineering

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