Structuring Business Process Management.

Jan Mendling; Marlon Dumas; Marcello La Rosa; Hajo A. Reijers

doi:10.1007/978-3-030-06234-7_19

Structuring Business Process Management.

Jan Mendling, Marlon Dumas, Marcello La Rosa, Hajo A. Reijers

Publication: Chapter in book/Conference proceeding › Chapter in edited volume

Abstract

This contribution discusses business process management. We explain what business process management is, why it is important and how it can be structured. We refer to our textbook Fundamentals of Business Process Management and present the lifecycle that it builds upon. Furthermore, we describe the six capability areas of business process management and a corresponding maturity model. We conclude with an outlook on how business process management might evolve in the future.

Original language	English
Title of host publication	The Art of Structuring
Editors	Katrin Bergener, Michael Räckers, Armin Stein
Place of Publication	Cham
Publisher	Springer
Pages	203 - 211
ISBN (Print)	978-3-030-06233-0
DOIs	https://doi.org/10.1007/978-3-030-06234-7_19
Publication status	Published - 2019

Austrian Classification of Fields of Science and Technology (ÖFOS)

502050 Business informatics

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Cite this

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title = "Structuring Business Process Management.",

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