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Temporal Anomaly Detection in Business Processes

  • Andreas Solti
  • , Gjergji Kasneci

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Abstract

The analysis of business processes is often challenging not only because of intricate dependencies between process activities but also because of various sources of faults within the activities. The automated detection of potential business process anomalies could immensely help business analysts and other process participants detect and understand the causes of process errors.
This work focuses on temporal anomalies, i.e., anomalies concerning the runtime of activities within a process. To detect such anomalies, we propose a Bayesian model that can be automatically inferred form the Petri net representation of a business process. Probabilistic inference on the above model allows the detection of non-obvious and interdependent temporal anomalies.
Original languageEnglish
Title of host publicationBusiness Process Management
Editors Shazia Sadiq, Pnina Soffer, Hagen Völzer
Place of PublicationHaifa, Israel
PublisherSpringer Lecture Notes in Computer Science (LNCS)
Pages234 - 249
ISBN (Print)978-3-319-10171-2
DOIs
Publication statusPublished - 1 Sept 2014

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 502050 Business informatics

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