Text trajectories in a multilingual call centre: The linguistic ethnography of a calling script

Johanna Tovar, Ben Rampton

Publication: Scientific journalJournal articlepeer-review

Original languageEnglish
Pages (from-to)709 - 732
JournalLanguage in Society
Issue number5
Publication statusPublished - 2016

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 504008 Ethnography
  • 602004 General linguistics
  • 602048 Sociolinguistics

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