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The dark side of customer-brand relationships: Revenge following customer satisfaction

  • Wolfgang Weitzl
  • , Clemens Hutzinger
  • , Sabine Einwiller

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Original languageEnglish
Title of host publicationProceedings of the 2019 EMAC Annual Conference
Editors European Marketing Academy
Place of PublicationHamburg
Pages0
Publication statusPublished - 2019

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 211903 Science of management
  • 502019 Marketing
  • 502020 Market research

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