The impact of job satisfaction on valuers’ attitudes towards professional ethics

Agnieszka Małkowska, Mateusz Tomal, Małgorzata Uhruska, Justyna Pawlak, Gunther Maier, Alina Nichiforeanu

Publication: Scientific journalJournal articlepeer-review

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Professional ethics is one of the two pillars of the valuer’s business practice, alongside expert knowledge. Ethical principles are usually formulated within a code of professional ethics which valuers are obliged to follow. The approach to professional ethics is a complex problem and it is conditioned by several factors. In our study, we pose the question whether higher professional satisfaction of real estate valuers translates into more ethical attitudes regarding work-related dilemmas. We conducted research on property valuation services in two European markets: Austria and Poland. Data for the analysis was drawn from 176 surveys in which valuers were asked to respond to hypothetical work situations corresponding to the principles of the real estate valuer’s code. The results obtained using the ordinary least squares (OLS) and two-stage last squares (2SLS) regression methods allow us to conclude that higher job satisfaction positively impacts valuers’ ethical attitudes. The segment of the market served is also an important driver. Valuers who mainly work for property developers show a significantly lower level of ethical attitudes. The influence of the country on professional ethics is ambiguous.
Original languageEnglish
Pages (from-to)497 - 513
JournalInternational Journal of Strategic Property Management
Issue number6
Publication statusPublished - 2021

Austrian Classification of Fields of Science and Technology (ÖFOS)

  • 507023 Location development
  • 507026 Economic geography
  • 502037 Location planning
  • 502017 Logistics
  • 507011 Spatial research
  • 507
  • 507016 Regional economy
  • 504004 Population statistics


  • Austria
  • Poland
  • ethics
  • job satisfaction
  • real estate
  • valuers

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