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The Last Mile in an Electronic Commerce Business Model - Service Expectations of Austrian Online Shoppers

  • Maria Madlberger
  • , Antje Sester

    Publication: Chapter in book/Conference proceedingContribution to conference proceedings

    Original languageEnglish
    Title of host publicationProceeding of the 13th European Conference on Information Systems, May 26-28, Regensburg, Germany, May, 2005
    Publication statusPublished - 2005

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