The Last Mile in an Electronic Commerce Business Model - Service Expectations of Austrian Online Shoppers

Publication: Chapter in book/Conference proceeding › Contribution to conference proceedings

Original language	English
Title of host publication	Proceeding of the 13th European Conference on Information Systems, May 26-28, Regensburg, Germany, May, 2005
Publication status	Published - 2005

Cite this

@inproceedings{0207aa6554e5468bba246568884cbed3,

title = "The Last Mile in an Electronic Commerce Business Model - Service Expectations of Austrian Online Shoppers",

author = "Maria Madlberger and Antje Sester",

year = "2005",

language = "English",

booktitle = "Proceeding of the 13th European Conference on Information Systems, May 26-28, Regensburg, Germany, May, 2005",

}