TY - JOUR
T1 - Trust between Boundary-Spanning Agents: The Role of Relational Competencies
AU - Hatak, Isabella
AU - Roessl, Dietmar
PY - 2015
Y1 - 2015
N2 - Against the background of principal-agent and transaction-cost theoretical considerations, this study addresses the question whether relational competencies relate to trust within cooperative relationships, taking into account also situational and personal factors. In its conclusion, the study presents an experimentally confirmed model (n = 282) that shows the strong causal relationship between relational competencies and trust allowing boundary-spanning agents to exert influence on the development and maintenance of complex cooperative relationships characterized by long-term objectives.
AB - Against the background of principal-agent and transaction-cost theoretical considerations, this study addresses the question whether relational competencies relate to trust within cooperative relationships, taking into account also situational and personal factors. In its conclusion, the study presents an experimentally confirmed model (n = 282) that shows the strong causal relationship between relational competencies and trust allowing boundary-spanning agents to exert influence on the development and maintenance of complex cooperative relationships characterized by long-term objectives.
U2 - 10.4236/jss.2015.33001
DO - 10.4236/jss.2015.33001
M3 - Journal article
VL - 3
SP - 1
EP - 6
JO - Open Journal of Social Sciences
JF - Open Journal of Social Sciences
SN - 2327-5960
IS - 3
ER -