Value and loyalty in wireless telecommunications - an experimental investigation of the halo between product and service

Alexander Zauner, Monika Koller, Arne Floh

Publication: Chapter in book/Conference proceedingContribution to conference proceedings

Original languageEnglish
Title of host publicationProceedings of the Academy of Marketing Conference 2011
Editors University of Liverpool, Management School, Marketing Fields Forever
Place of PublicationLiverpool
PagesXX - YY
Publication statusPublished - 1 Jul 2011

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